Privacy Policy
At Social Shade AI, a subsidiary of Wayanjo L.L.C., we are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains the types of information we collect, how we use it, and the security measures we take to keep it safe.
By accessing or using our services, you consent to the practices described in this policy. Our mission is to provide powerful growth and social media automation tools while maintaining the confidentiality and security of your personal and social account data.
1. Information We Collect and Use
Our primary goal in collecting information is to provide, improve, and personalize Social Shade AI services. This includes account management, analytics, growth automation, customer support, and communications.
Personal Data
When you interact with Social Shade AI, we may collect details such as:
- Name, email address, phone number, billing information, and IP address
- Location data (state, country, time zone, postal code)
- Payment details for subscriptions and transactions
- Preferences, account settings, and usage history
Connected Social Media Accounts
To deliver our core services, you may connect your social media profiles. When you do so, we may collect and store:
- Profile IDs, usernames, and profile images
- Access tokens for integration purposes
- Engagement metrics (likes, shares, impressions, comments, reach, etc.)
- Post history and analytics for supported platforms including: Meta (Facebook), Instagram, LinkedIn, Pinterest, Google Business Profile, TikTok, YouTube, X (Twitter), and Mastodon.
These permissions are used solely to provide automation, analytics, and scheduling features.
2. Information Usage
We use the data we collect to:
- Operate and improve our platform and its features
- Process payments and manage subscriptions
- Provide customer support and respond to inquiries
- Send important service updates and marketing communications
- Generate analytics to help you optimize your social strategies
Trusted third-party vendors may assist with hosting, billing, analytics, or support. These partners receive only the data required to perform their services and are bound by strict confidentiality agreements.
3. Use of Google and YouTube Data
Google Services
If you link your Google Business Profile or Google Drive, we will access and store only the data needed to perform the requested actions. We never share this data with unauthorized parties.
AI and Google Workspace APIs
We do not use data from Google Workspace APIs to develop or train generalized AI/ML models. Data is used solely for GA4 integration and analytics.
YouTube Data
When you connect your YouTube account:
- We may access profile details, video content data, and engagement metrics.
- Data is used to schedule posts, analyze performance, generate reports, and manage comments.
- We do not share your YouTube data with advertisers or use it for unrelated purposes.
You can revoke access at any time via Google’s Security Settings. Upon revocation, we will delete your YouTube data from our systems within seven business days.
4. Log Data and Cookies
When using our site or platform, we collect non-identifiable technical data (“Log Data”), such as:
- Browser type, IP address, referral domains, and pages visited
- Search terms and interaction timestamps
To enhance your experience, Social Shade AI uses cookies and similar technologies. Cookies help us:
- Recognize you on return visits
- Understand platform usage
- Improve service features
You can disable cookies in your browser, but some platform features may not function properly without them.
5. Data Security and Storage
We employ industry-standard security measures to protect your information, including:
- Encryption for data in storage and transit
- Access restrictions based on strict need-to-know policies
- PCI-certified partners for processing payment data
- Regular audits and staff training to enforce best practices
6. Data Retention and Deletion
We retain your personal data only as long as necessary to provide services and meet legal or regulatory obligations.
You may request deletion of your personal data at any time by contacting us at team@wayanjo.com. Deletion requests are processed within 10 business days.
Note: Deleting your data may limit your ability to access or use certain features.
7. Third-Party Content
Our platform may include third-party buttons or widgets (e.g., “Share on Facebook”) that collect limited data according to their privacy policies. Social Shade AI and Wayanjo L.L.C. are not responsible for how those third parties handle your data.
8. Children’s Privacy
Social Shade AI services are not directed to individuals under 18 years of age, and we do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect new features, regulations, or practices. Updates will be posted on this page with a revised Effective Date.
10. Contact Information
For questions, concerns, or data requests, contact us at:
Social Shade AI – Wayanjo L.L.C.
Address: 8578, 1021 E Lincolnway, Cheyenne, WY, Laramie, US, 82001
Email: team@wayanjo.com